IT Support and help desk

TRE provide worry free IT support as your in-house IT department.

Once trouble happens, somehow your business is affected.
TRE focus not just on solving existing problem, rather on preventing troubles.

Solve Your Daily Issues; Take Care of the Hardware Repair and Resume Operations

In daily operation, your company may encounter different levels of problem, such as Network matters, Internet, Printing, Virus, etc. Our support teams provide fast response and several ways to support you by phone; remote and on-site. When there is a Workstation / Server failure, and there are several procedures to diagnose and fix it, it might require many unfamiliar procedures to resume your operation such as, data backup, co-ordination with the hardware vendor, reinstallation of the OS; software, restoration of data, network setting, etc. With TRE's maintenance, you can be free from this kind of stress.

IT System Security Assessment and Documentation

TRE support you to focus on your business

IT Security Assessment

With the periodical assessment, you can find out your own entire system overview, and potential risk and IT efficiency. This could also be helpful for JSOX (corporate governance) compliance issues.

System Status Check

In order to prevent potential risk and keep the environment record updated, a periodical check and report documents will be provided.

Periodical Maintenance

We provide a rich IT systems environment documentation, including hardware configuration, network diagram and floor plan.

IT Solution

We provide appropriate and affordable solutions to improve your business environment.